Effective: 24 October 2026 · Version: 2.2
These guidelines apply to everything you post on cont.: comments, replies, shared collections, profiles, reactions, and any other user content. They form part of our Terms and Conditions, so breaking them is also a breach of that agreement. You must be at least 16 to post.
What is not allowed
We remove content and action accounts for any of the following:
- Harassment and abuse. Threats, targeted insults, coordinated pile-ons, or anything meant to intimidate another person.
- Hate speech. Content that attacks, dehumanises or promotes hatred against people based on race, ethnicity, national origin, caste, religion, gender, gender identity, sexual orientation, disability or age.
- Sexual content. Nudity, sexually explicit material, or sexually suggestive content of any kind. Any sexual content involving a minor is reported to the authorities immediately.
- Violence and dangerous behaviour. Content that depicts, promotes or glorifies violence, self-harm, suicide, eating disorders or dangerous acts.
- Illegal content. Content that promotes illegal activity, facilitates harm, or infringes intellectual property rights.
- Spam and manipulation. Repetitive posting, unsolicited promotion, scams, engagement farming, or attempts to manipulate rankings and recommendations.
- Impersonation. Pretending to be another person, an organisation, or the cont. team.
- Private information. Publishing anyone's private information, including your own, such as an address, phone number, financial details or government ID, without consent.
- Deceptive content. Deliberate misinformation presented as fact, manipulated media passed off as real, or misrepresenting where something came from.
How we enforce this
- Filtering. New comments and replies pass through automated filtering before they appear.
- Human review. Reports are reviewed by the cont. moderation team, not decided by automation alone. Where a decision is made automatically, you can ask a person to look at it again.
- Blocking. You can block any user from their profile or any of their comments. Blocked users cannot see your content, follow you, or interact with you, and you will not see theirs.
How to report
- In the app. Open the menu on any comment, reply, collection or profile and choose Report. Pick a category, and add a note if it helps.
- By email. Send details, with a link if you can, to [email protected].
- Copyright. Rights holders should follow the notice procedure in section 7 of the Terms instead.
What happens next
What we do depends on how serious it is and whether it has happened before:
| Situation | What we do |
|---|---|
| First, minor breach | Content removed, and we tell you which rule it broke |
| Repeated breaches | Posting suspended for a period, then a permanent ban if it continues |
| Severe breach: threats, illegal content, sexual content involving a minor | Immediate permanent ban, and a report to the relevant authorities |
We tell you why. When we remove your content or restrict your account, we send you a statement explaining what was actioned, which rule applied, whether automation was involved, and how to appeal. The only exceptions are where the law prevents us from telling you, or where the content is manifestly illegal.
Appeals
If we actioned your content or your account and you believe we got it wrong, email [email protected] with the details. A person who was not involved in the original decision reviews it, and we respond within 72 hours. If we were wrong, we restore the content and the account and say so.
If you are in the European Union and you are not satisfied with the outcome, you also have the right to take the matter to an out-of-court dispute settlement body certified under the Digital Services Act, or to a court. Using our appeal process first is not a condition of doing so.
Contact
Questions about these guidelines: [email protected]. Legal and regulatory matters, including our contact point under the Digital Services Act: [email protected].
Cont SIA
Registration No. 40203709068
Gardenes iela 7 - 24, Riga, LV-1002, Latvia
Email: [email protected]